FIFA 22 - Help & Support

FIFA 22 Help

EA help and support service is available for FIFA 22 game. This service is accessible 24/7 online through EA website as live chat and messaging as well as on Twitter.

To contact EA Help directly, go to ea.help.com/en/fifa/fifa-22

You can contact EA Help on Twitter at twitter.com/eahelp

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Comments 117

I still play fifa 22. But recently its been ridiculous. My player got injured inside the box after slide tackle, so the opponent received a yellow card but it didn't count as penalty not even a foul. And in another game the opponent tackled me while the ball with me and the foul counted against me, how's that even possible.
I want tonrestart my deleted account
Syارجو ان تقبلو طلبي بأن تعمل اللعبة في منطقتي
its 90 minute
im in the lead by 3goals
opposite player hits alt + f4 and quit
and i got no points !!!!!
Nathan (Crypto V.2)
Jan 22, 2023 • 11:07 pm
I lost my Data many times by Ea Server I was mad at my laptop
Can you please help my data back...
Worst fifa/football game ever, almost everything about is just horrible even the gameplay and graphics have regressed please please change your developers you are scamming people out off a lot of money. I have personally made the decision to not buy fifa anymore until drastic change and improvement has happened it is an awful game
Verena Weixler
Dec 9, 2022 • 4:10 pm
My son played SBC and now he lost his whole team - saying that his team now is a dream squad an he is not able to play online anymore.

Wnat can you / we do in order to be able to play with the team again?

Looking forward to hearing from you.

Best

Verena
اريد ان يعمل ولكن منطقتي تتضمنsyرجاء اريد ان يعمل
Jaime Fernando Ortiz
Dec 1, 2022 • 4:14 pm
English!
Chybějící ukazatel
Oct 24, 2022 • 1:28 pm
Zmizel mi ve hře ukazatel nahrávek/střel. Byla tam taková bílá šipka a nevím, jak ji tam dostat zpět.
Why have all icon transfers disappeared and most of everything else? My nine years old son has been saving credits relentlessly since purchasing the game and now unable to purchase what he wants?
Worst game ever released by ea and that’s saying something. No matter what direction you choose to pass AI will kick it the opposite. For your mental sanity do not buy
I have server connection issue and I tried different wifi network even fibre but it's still show server connection
AntonyHD Gaming
Sep 27, 2022 • 2:03 pm
Can you tell me how to fix this Secure boot issue,

So far i have tried....

1. Running as admin
2. Reinstalling all origin and fifa files
3. Changed set up enabling secure boot

I just simply want to play the game....
Hei, sønnen min får ikke slette klubben sin. Han har brukt opp antall ganger, han kan slette. Står det, kan dere åpne det igjen? Rune
I bought FIFA 2022 and it stuck at the pre match in the drill. The ESC button doesn’t show up so I can’t start the match.

Please help!
I won the bidding on a player but the player is just processing.
I cant open my account in the phone app or my pc
Was playing Ultimate Team then try to do some challenge things to try to win some better players, use the Squad Builder because didn’t know what I was doing then ask me to redeem and said yes done first challenge but start asking for another challenge use again the squad builder and realise that some good players I had gone, came off to club and realise they gone some players that I bought and because I did have mush money couldn’t buy online some players cos the system kept increasing the valour of the players so couldn’t finish second challenge and lost all my good players lost more then 50.000 coins in players, cos not enough information for new players or players that don’t play often, very annoying and frustrating was getting that little wish to play more again and buy new fifa 23 but now not going to buy lost again the wish. FIFA need to give more information about this and informed that you going to lose the players.
Fut sucks big time!! Worst gameplay ever!!! When i started in march, i could beat easily teams with icons just with my gold squad.. now it's the other way around.. normally your gameplay should improve, not getting worse!
I’m pissed if I was grinding squad battles all night last night for elite 3 so I can have the 91+ pack and I got 17000 points and that was what you needed for it and went to claim my rewards today and gave me gold 1
Hallo schön guten Tag ich habe ein Problem bei der FIFA App da steht ich habe kein Verein und kann mich von mein Handy aus nicht anmelden brauche da eure Hilfe
The game glitches a lot a player with 98 physical gets knocked down by a player that has 50 physical. A player that has 99 avarage pace isn’t t as fast as a player that has 70 speed and acceleration and always happens .

If a player in the team gets knocked and it has to be an advantage or a card it doesn’t count .

Goal keepers dont save at all if i was on the goal i will save most of the shots that they dont save and most the time they go diving.
I did a player pick and it won’t let me open it
I wish you'd please make the game fair to play in fifa 22. In fut champions as to plat in it you pick a team then your told that they don't mach so then you go to squad builder and then they still tell you after 1 game that your team don't suit. Then you pick a team and then you play a team that's kve a team thatick you out of the park as there team players play away better as they that score of their players score is 90 to 100. I get to play with players that are 80 to 87 and worse then that sometimes it hard enough to play the guys besides my teams been week.. I know the idea is to win but to also to get beaten 10 . 0 crazy yes you gain coins but sure what good are the coins when your playing players with away more cash or coin then you and have better teams because of it. I love the game but infairness it just needs to be a bit fairer as we're all at different levels of the game. Some of us don't have all day to set in front of a screen and play like others do. But when I sit down to play I like to play for fun and win once or too and 3 or a few but a fair challenge as it's just not on at the moment. I hope fifa 23 is better and faired to different levels playing field for all..
I also want to be able-bodied to speak or chat with someone as players do cheat in the game which makes it also hard on others. It some games your playing too players or even 3 players. How is that when it a 2 player game..
I like a reply about this as it n9 good complaining if no body is listening to what the people whom are spending there money on these games...
Kind regards Mr John Teahan
I brought pele moments card and after one game with him it took him out my team
I brought pele moments card and after one game with him it took him out my team

And a few days ago I had a shapeshifter pack and I opened it but after it didn’t give me the player
First of all, I apologize for my English. I downloaded the game from Steam and I've been playing since June. Squad battles matches were fine. however, when I started the game recently, only 6 players out of 11 are playing and when I stop the game and enter the squad, the names in the squad seem to be blurred all the time, so I lose the match, I also lost the videos and photos of these events, but I can't reach you, please help because this event is very frustrating. my email is [email protected]
Downloaded fifa 22 off xbox game pass but won't allow me to save carreer mode it saves I don't have enough save space I've tried deleting game save and the cache still not working
Career mode still has bug whenever you go to play in champions league or UEFA cup it says you don’t have enough players and need to forfeit game.

How is this is still happening
I bought fifa points and they weren't redeemed I bought 3 100 points and only got 100 and the money was taken
PLEASE FIX YOUR GAME.
Jul 27, 2022 • 11:47 pm
PLEASE OH PLEASE FIX YOUR GOD DAMN GAME.

Somehow Hoffenhiems defence which is terrible is faster than my 98 pace Icon Ronaldo. H O W. And passes go all over the place even with assisted passes on! FIX. YOUR. GAME.
Jebane EA sport wytłumacz mi jak w meczu jest doliczone 2 minuty a ja tracę bramkę w 98 minucie jak to jest możliwe wy patałachy barany kretyni
On squad battles I no longer get any points what should I do?
After 40 matches, you get no points until next week.
Hi FIFA22,
Can you investigate this players ?
This players all force quit game (Seasons), but i didn’t win the game.
Waste my time, playing 90 minutes match and lead the score board but didn’t win, coz the opponent is force quit game. By the way, NO CONNECTION ISSUES. Pls investigate this players.

1. Awal26
2. mehmetaus
3. crazy_liko
4. simoncyc
5. Sapp07
6. tsmbtm
7. wikip4dia
I constantly get kicked from matches especially when I'm winning. Then it adds tothe dnf mosifier and i get next to no rewards.
Right I love fifa but its annoying because every time I try to do an sbc it kicks me off ultimate team. Im trying to get this 96 rated card and I can't. pls fix this
Any one else coming against a crazy amount of hackers because the game is 2 quid and Id full of smurfs and hackers so I'm stuck in a div because players who joined 2 days ago have 197s
Ea, your game is a scam for less skilled players likes for example the shitty matchmaking: I want to get swap tokens so I play the shapeshifter cup, I go against a team that has a rating of 95 and 6 prime icons in it, and I’m over here with my team 80% gold players, apart Harry Kane but it’s just so unfair, fix your game u scammers
Hi fifa
I played a full match of squad battles and finished the match. I was about to get my points but it said there was an error with the fifa server and i got kicked out of ultimate team and when i got back it counted as a match and it didnt give me any points it also switched the goals it said that i lost 3-0 but i actually won 3-0 this is stupid the goals are switched it counted as a much and i didnt get my points. Is this some kind of shitty scam? Also i have bren scrolling down everybody’s complaints and havent found a single response is this normal?
Fifa 22 is a complete scam. I don’t buy packs any pans haven’t for ages . I get smashed by people I am all over. From connection glitches that constantly stop me from scoring or making me concede goals. Super keepers that turn paralysed conceding simple goals. I am sick of these blatant manipulation with the do called dda they say they don’t use but clearly do. Do Not buy Packs! Legal action needs to be taken. The stress it causes the gambling addicts this game is creating. This has to stop now. They make enough money just selling the games let alone paying for packs nonsense. Add me on Facebook Paul daeg join me will will end the greedy pigs at fifa. Do it for yourselves and your children. We should all get refunds for the packs we bought we all want free icon packs and compensation no????
It is saying I have something to do deal with which is my 1 of 3 French player campaign and everything I try redeem it says” there is a problem communicating with FIFA’s ultimate team” this is stopping me from opening my other 6 packs how can I sort this ???
I completely agree with this complaint, FUT is a complete fix! I feel as though because I don’t buy packs, I am playing against my opponents and the game itself. Passes are off, a simple pass is over hit, and let’s not talk about the game passing to the player in a offside position! The game is a complete fix for those who buy packs. I can play 15 games and be dominant in the majority, but lose 14 of those and having had the most clear cut chances.
Something needs to be done
There is no point mastering the game. You’re exactly right - you get punished for being good. Your team suddenly has bad touches, your through balls don’t go where you want, you lose every 50-50 ball, your goalie can’t catch a simple shot, you go offside more, your striker can’t score into a half open net, your defence stop defending, one defence man will keep the other team onside by running deep into your zone, if you get up by 2 goals - undoubtedly you will go down 3-2. It’s completely fixed. Very upsetting.
Completely agree. Fifa or EA won't do anything about it though, as all the kids keep paying money into this joke of a game!! Said this before, but this IS NOT FOOTBALL, it's pinball basically. It's worrying that some people think this is how football should be played. It's so bad.
Courtney Bowmer
Jun 24, 2022 • 5:22 pm
Recently lost alot of cards in FUT 22, mainly gold commons
hi im playing fifa 22 and while in game when i have the ball my team mates have a grey triangle with red outline why ? and how do i remove this
Hello
I play FIFA 2022 on Xbox One
But I had a problem
During the game, the image of the handle on the top right of the screen shows and everything I do (for example, I press the speed button, shows in the image) appears on the TV screen. Well, my opponent who sits next to me and plays with me can definitely win. What can I do to remove this photo ????
David Gozolchani
Jun 16, 2022 • 5:59 pm
Hi!
I’m playing fut for a while now
Since 2016
And I never had such a bad luck with my packs
It’s ridiculous!!!

I don’t get good cards and I play a lot!
I’m this close to delete the game completely.
I’m sick of this bullshit
I spent so much money and I get shi*

This is unacceptable. You are taking the pleasure out of the game.
Please can somebody help me! I am decent at fifa but not good making money. I selled my tradeble players in my club to buy moment desailly. I played couple games with it and then i wanted to sell him. I listed him to market. I came back to fifa after 3h and checked if he sold. But he was gone. From my club and i didnt got 600k and that is all my coins. i play fifa all time and now i cant play fifa. PLEASE SOMEBODY HELP ME! Sorry for my bad enland
Th worst game. Career mode is awful, every time I have to make a new career because it freezes and I can’t continue and when I try to load a save it doesn’t work. In ultimate team every week when I try qualify for champs I come against people that seem like there elite 1 and they have a full team of moments icons. Try and make th game more enjoyable ea ffs
I scored in the last
mintue to tie a match but they ended the game
Yeah i play vs team 92 93 on série àA honor i am 81 note ... good job for matchmaking no good !! Or player use glitch for take 1 but..... or player finish lautaro Event but come on série A for other player cant take lautaro ... this game la bad with time! Ea sport bye bye go stop patenary FIFA please
On player career, why is it everytime i get to the end of the first season the game bugs kick in and they atart doing random stuff? For example i am 6 seasons in, and since the transfer window at the end of the first season the club hasnt bought 1 new player at all, even tho the squad size is 18 at the minuet and we only have 1 goalkeeper so wjy have they not brought in another?, and for some reason they have decided to play my goal keeper at cb and my cb in goal? I know there is a bug witch can cause this but in the past it normaly sorts itself out afer the squad has been rotated or something
Hello thanks u for u bug h24 ea sport!! Serie à honor player quit and no victory no defeat!!! Quit game = 3-0 for player no quit game on all fifa game but no on ur Event!!! No its normal To quit and no lose... ! And learn To take 1 matchmaking!!! I play vs player team 94note and i am note 82 on matchmacking série à honor!! Good job stop take ur job if u cant take 1 Event ok no bug useless are u!?
i accidentally quick sold my Tots Saliba and i can't recover i've been trying for an hour someone please help
I forgot my EA password and i want to login companion
My Fantasy FUT coutinho is stuck on my bloody transfer list and i cant send it back to my club, doesnt work on the console or on the web/companion app. i just wanna store it back into my club pleaseeeeee EA
Your game is DISGUSTING. for someone that spends thousands a year on ultimate team because I enjoy it & building teams, not having time to do SBCs because every good SBC I'm never at home when it comes out.

spending 80£ and getting 100k this is why people buy coins on websites, you are an actual fraud of a company. Never will be buying FIFA or Ea Eports Fc whatever your crap name will be ever again useless
I agree 100%
The games horrible the better team u get u get destroyed by gold teams no point in buying it’s just rigged at any level
I am done with my Fifa history that lasted from last century.
I have hit cross bars, goalkeeper, defender... All but the goals.
I have lost 12 consecutive matches although I have reached Div 2.
I am tired and feel sorry for world football stars for being retarded and nonsense in the game.
I am tired. I am done
I bought pele , cristiano Ronaldo and Manuel neuer but after a squad battle my players disappear
Ok... I love this game and have played it since 2013...

I have my complaints and tips for the this game.

Tips:
1. We should have the option to change the combination of any uniform... for example... if I would play chelsea with the home jersey against Real Madrid with their home jersey as well, I would like to have the option to change Chelsea's socks to blue so that it won't have any white, so that it can be easier to identify the clubs... just like in real life.

2. We have the long and short sleeve option. Can we have the mid way sleeve too. Some players would wear long sleeve but then pulled the up a bit.

Complaints:
1. Can you guys just keep the same faces from other fifa's from players. Some just look better than the new version.

2. Some players are missing or don't even have a picture, like remy cabella, Arzani the Australian, milos degenek and some others.

3. Players should last even more... some at 32yrs are already dropping level.

4. I understand the reason for the eradication for the Russian team and teams... but why the players? Not all players aprove of Russia's invasion. Please bring them back... it's not their fault their government is causing such suffering.

I have my complaints but as well I have my good comments for the EA team... year by year you guys advance in technology, the realism and the graphics are such way more better year after year. Excellent work. Thank You.
Never will I buy another fifa game ruined pro clubs, gameplay constant lag freezing never even played Volta doesn’t load up same goes for pro clubs money hungry game isn’t what people was promised when it was advertised and should be reported for how bad this game is doesn’t even work properly.
How on earth is squad battles a game mode?

The fact they require games to be played in squad battles is truly egregious. No one plays this game mode unless forced to via objectives.

You play against 70 overall players who are making absolute worldie shots and passes against you and there is nothing you can do with your silver objective team.
When you start the Volta football it automatically picked a female and I can’t change anything or get it back to a guy can’t even customize anything on it fix this no joke want my money back Volta is the only reason I play FIFA and it’s messed up
When you start the Volta football it automatically picked a female and I can’t change anything or get it back to a guy can’t even customize anything on it fix this
beatrixxkiddo84
May 22, 2022 • 5:59 pm
Today I lost 2 draft tokens due to bad connection. Ok, first time it was possible i would lose, but second time i won by 7 or 8 goals ...wtf??? Do something about it, your servers sucks!
I hate this game there is no point of playing anymore. On the last section (German grit) of winning flashback Sule. I have won 20+ games and it's stuck on 8 wins. Nothing is working I'm wining and opponents are leaving matches because I'm winning I don't get the win I finish the match still don't get the win. This last update is terrible. Is anyone else having this issue? Not sure what to do help?
Amy van der pol
May 29, 2022 • 8:59 pm
Yes exactly this it’s really
Pissing me off now.
18 hours left of champs and been searching for 2 hours for a game and can’t get one. What is going on can’t tell me no one on Xbox is searching for a game atm. Need another win for next level and feels like something is going on with match making to make sure people don’t progress to level up rewards.
I literally got my final qualification for fut champs and it doesn't allow me to play them I literally got 20 points ended my play offs and it said I had to qualify again

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