FC 24 - Help & Support

FC 24 Help

EA's help and support services are available for the FC 24 game. This service is accessible 24/7 online through the EA website through live chat and messaging, as well as on Twitter.

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Comments 70

Niall Wheatley
Sep 20, 2024 • 5:38 pm
my fc25 10 hour trial is not working, i watched the Zidane cutscene and after that it said i played all my trial. this is outrageous. get this sorted now so i can play fc 25 when i pay for ea play for this reason. i am disappointed. sort it now!
Put Lucas bergvall back in the game
Your comments ... How to save progress in fc 24
Hello pls pack 98-99 pls
Ce aveti cu barbu de lati terorizat,omul vine sa se relaxeze,omul are dovezi maro si va da la maroneala
Hallo zusammen,
Es gibt Probleme, die Ronaldo Karte zu kaufen.
Da es immer wieder die Zeit abgelaufen sein sollte.
Habe öfter eine Karte von C.Ronaldo in Gold selten zu kaufen aber es nicht möglich is.
Bitte um rück antwort.
Gruß
Le jeu FC24 est vraiment nul à chiée, vos algorithme est trop nul, il y a un grand défaut sur le jeu et ça gâche vraiment tout la beauté du jeu
Doesn't let me look at the script for my next game , don't buy it
hi... during gameplay i feel like my defence controls keep on changing ...one time i play good then a few days later its almost impossible to defend against the same opponent... not just me... resetting the controls to default just doesn't work ....
ps; i know this sounds cheesy but its real... am suffering here ;)
can u do about the fifa 24 game please it keep kick me out the game all the time
there a problem with fifa 24 on line with the service if time play it says there was a error
سلام من توی بخش ورود به بازی گیر کردم نمیدونم چطور برم داخل بازی
Сука система подбора противника ужасна против 90-94 составы попадаются те у которых блять минимальный рейтинг игроков 97+ исправить пожалуйста или вот еще играю у меня нап защ и полу защ 94 93 93 а мне попадается игрок 97 98 98 или даже ещё хуже и так всегда исправить систему подбора пожалуйста
실버 스네이크
Apr 6, 2024 • 11:47 am
hi!! today my brother accidently deleted my Salah toty card.Its ove is 97 (ranked as 99) so pIease I am begging you to help me.all I want is to get back Salah toty97pleaseee
I cant connection to fc serveres
jude bellingham
Apr 27, 2024 • 11:23 pm
You just need to close the app then open it again
Could you please allow multiple plus users to join online together in friendly game, and can be play 2 vs 2.
And for the season, please lets have easy rematch options.
Lucas Thorhauge Lindum Jensen
Mar 29, 2024 • 12:10 pm
EA FC 25 should add more seasons too play in career mode.... 15 seasons just isnt enough
My fc24 it in to help because it not playing in phone itel
I have photo i wasn't evidence that during our pro clubs game one of our team wasn't offside then we scored aswell
Brett minnice
Mar 17, 2024 • 5:46 am
Fc24 won't let me put points on fifa
My gamer tag M3NACE#7107 could you please sort it out
u need to get fifa felx soon it pissed me off nothing loaded up right
Good morning, I got the Rolfo Fantazy SBC and used it in the Elvolicion of Fut Champions, or I gave it a red card, I wanted to know if it can still earn the improvements after the games.
What do you think of this game? Is it football or hockey? Shame on the update I turned it off in my hair it's rubbish football Ciara
This game is a shame for football, but especially for games. my friend said it's the worst fifa he's ever played in his life and he's been playing since fifa 2008. It's full of errors, like passing the ball through women's breasts, the famous position on the side of the goal where you score for that the goalkeeper does not see the ball. There are also times when the referee does not see that the player breaks your legs without touching the ball, or when a player puts his hand on the ball. But "congratulations" for all the packages on which people throw thousands of euros to receive the weakest players and 4, 5 times each. Worst game of the year.
Visuellement très beau mais à jouer c'est le pire fifa qu'il n'y a jamais exister
Ce fifa la a jouer est vraiment dégueulasse
Un vrai jeux de merde
why when I play during a match and when I score a goal sometimes the image is darker then lighter after the goal is scored, it only happens in this game, so the monitor is fine and I tried it on another console and another monitor and it still does it as if there is a problem in settings? or a bug in the game?(Xbox series s)
Dear EA,
everybody knows that in division rivals and FUT champions there are no real opponents. They are all Al robot from EA. That's ok because it was always like this in the past. What's new for me is that suddely all of my "opponents" play like crazy, defend and mark like crazy, score like crazy... It is obvious that since i was banned, you, EA, put my IP adress on Ultimate Mode "opponents". So my question is: Will you forgive me sometime in the future and let me play with "opponents" in Proffesional mode, or is it over for me and you will punish me through the season? If this is your intension, please give me my money back, and everything is ok. I hope that EA is a big company, and doesn't need my money. But if you are a small company, just keep my money
There is no enough national team. And almost all the EA FC users agrees with that. That is why i want you to add the African Nations Cup (CAN) to EA FC 24 like you will do to Euro24.


Thank You.
Hey hello i accidentally made write my 0lvl account on my old good account how can i fix it
Can we actually get help with this or they going to keep stealing money from our kids
Hey. If I played since 2018 on xbox, can I buy new version FC24 for PC and log on to my old account?
every time I play it takes 10 min or more to find an opponent why?
Использовал жетон драфта, играл 1 матч драфта в "одиночном драфте " при счёте 4:0 в мою пользу, просто соединение с серверами потеряно выкинуло в главное меню, сразу зашёл обратно и в итоге тех поражение 3:0 ( играю через кабель не через wifi с интернетом все отлично ) можно ли как-то вернуть мне жетон
Hello,

I’m having a problem with recovering a card from the 29 of October. It says an error occurred while trying to load the discarded items. Specially the items from the 29 of October which I need to recover a card from that day.

Please help me fix this problem. Thanks
Scott Simpson
Nov 1, 2023 • 10:04 am
Same and i have hero ledley king in mine as he was a duplicate untradeable so i put on into the new hero upgrade and now i cant get my other one back
My game is not working for good I play WiFi he is not playing for WiFi I am sad
I have a problem , when i finish a game even i win that game the ea drop me down of server and gimme a error ” the connecting to ultimate team its not possible at this moment ” and i just lose that game , pls someone help me?
I keep getting disconnected during games I win because of apparent BAD INTERNET connection but my pc is connected to a ETHERNET cable. This gotta be the worst in-game system to deal with package loss I've ever seen in a game. Why does the game not get paused or something? It insta DCs you mid game and it's the most annoying and dissapointing thing in the world. I sometimes wonder how the DEVs land a job like that
Such bullshit. I’m winning in a game, then a guy makes a pause and all of a sudden I get sudden lag and eventually disconnected from the game and I lose. It’s such bullshit. I hate this game
O jogo nunca esteve nem estará bom é tóxico e ridículo, jogadores de 76 a ser melhores que jogadores de 90 truques de chulos de meio da área defesas que não sabem cortar uma bola sabem fazer ressaltos, contem o dinheiro por agora mas a vossa mama há de acabar
Hello guys,
so i have an problem with the game sometimes it's stuttering all the time in the menu specially
Sometimes's when I get in a match I cannot play because of how much the game Sutter's
and I have checked everything on PC everything is great and running smoothly GPU CPU RAM everything my SSDs
the only fix for me now is to close all EA service and everything and run the game again
I have a problem with the connection in fc24 on the Clubs drop-in it says "It looks like your connection to your opponent was lost...". Does anyone have a solution?
Good afternoon my account has been hacked and I would like to ask for help with this
I pre paid for ultimate edition on ps5 but i get the standard one why ?
Hey ea every time I try to play a match on fifa it says “entering a match has been temporarily disabled” what should I do
I can’t even play an I have my money back
This make no sense
Same thing happened to me it says "at the moment it is not possible to join matches. we apologize and are working to make it possible again soon. try again later." What is the problem?
Charles Xavier
Oct 5, 2023 • 10:21 pm
The SBC's aren't working.
I meet the requirements but the game won't register.
For example, it says I need 1 player from Arsenal and 1 player form Man City; I have 1 of each in my starting 11 but the app won't recognize it. It keeps telling me that I need players from those 2 teams...
John houghton
Oct 6, 2023 • 8:14 pm
Same thing for me but I can’t do any sbcs I haven’t been able to do no sbc for like 2 weeks avery time I submit any sbc I will get kicked back to the menu but the thing is it’s working for other people
Ik ben bezig met een sbc met 2 spelers van Barcelona en Sevilla. Deze staan er beide in maar kan hem niet indienen omdat de vereisten niet goed zijn gekeurd van de spelers.... iemand ook problemen hier mee?
Hi,
My volta is bugged out everytime i try to access it I just get my avatar standing with a blank screen. Then it says
There was an error accessing server data please try again. But when I do nothing happens I've tried deleting and reinstalling the game and files on my xbox x but it remains the same.
I have a problem. every time i start a career and it makes me save it says data is corruptremove the disk and insert it again
I have a problem , when i finish a game even i win that game the ea drop me down of server and gimme a error " the connecting to ultimate team its not possible at this moment " and i just lose that game , pls someone help me . :)
J'ai le même problème tu a trouver la solution ça fait 30h ça me rend fou
Fack this game! I have paye like 100 dollars, and i cant play rivals, moments, futchamps etc. i hate this.
The same thing happened to me... were you able to solve the problem?
Same thing, anybody know how to fix it?
Man I have the same thing. How did you fix it ?
I havent fix it. Can someone help me
I bought fifa ultimate edition but didn't get any fifa points
TheOneAndOnlyGW
Oct 1, 2023 • 6:31 pm
Sry aber ich finde es eine Frechheit
Mein Mann hat um die 1200 € in ultimate gesteckt und er hat nix besonderes gezogen
Da hat er letztens Jahr im fifa 23 besser gezogen ich finde es eine bodenlose Frechheit Ihr verdient doch genug an diesen spiel dann lasst doch auch mal nicht Streamer was wie gutes ziehen
I can’t play any game modes on ultimate team, neither division rivals, fut champs qualify or squad battle since this morning. What to do?
Not me eather
I cant play my ultimate team its saying it temporarily disabled its been 2 days now whats the go with that??
I can't play any game modes on ultimate team, neither division rivals, fut champs qualify or squad battle since this morning. What to do?
i have the same! how do i fix it
I have the same thing, how did you fix it ?
Do you if I can have penalties style on ps4 in es sports fc 24?
How can I remove the second arrow and the player? it's a big trouble for me in defense I need help.
I had bought fifa points and they still haven’t arrived yet it’s been more then 24 hours can u please get back to me
The drummers in the background are annoying and can’t turn them off FIX it or how to turn off it gives a headache
founders evolution bug and one pack inside a pack glitched on me too same day psn (eliteshot_t1)
I can't play rivals, can you please help me to fix the problem
I can’t either play ultimate team
I have the same thing, how did you fix it ???

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