FIFA 23 – Help & Support

FIFA 23 Help

EA help and support service is available for FIFA 23 game. This service is accessible 24/7 online through EA website as live chat and messaging as well as on Twitter.

To contact EA Help directly, go to ea.help.com/en/fifa/fifa-23

You can contact EA Help on Twitter at twitter.com/eahelp

Comments (121)

121 thoughts on “FIFA 23 – Help & Support

  1. I’m currently getting an error in fifa23(PS5) ultimate team > squad battle which are the following error message below.
    Error massage: error while creating game session..

    And I’m also getting another error in ultimate team > store
    When i try to open my pack i’m getting this message “currently there’s a problem in the store please try again later”

    I’m a Korean user and i would like to ask for your support to resolve two issues above.

    1. hello there is a problem with my game I cant Quick sell anyone and I cant play or do sbc s what should I do if I do an sbc it jumping out of the game

  2. I opened an 85×10 and your servers shut down and I lost 99 Mbappe and I can restore him. And I really want him back so can you please help me

  3. fifa 23 pro clubs I know its rigged and whatever it’s called but this is ridiculous who ever created pro clubs check that head of yours .game doesn’t make any sense they keep adding things the opponents have the legendary bots .we have regular bots they don’t attack its easy for the opponents u guys disrespect the best sport in the world .

  4. I want to change my email on EA ID but do not have access to the email that EA ID is using. Is there a way to change my email to a new email without accessing the email I don’t have?

  5. my opponent scored an offside goal but I counted and my player didn’t get a yellow card but I got a 2nd yellow, why?

  6. I want to change my EA ID email but do not have access to the current one it’s using. Is there a way to change my current email to a new email without accessing the email that I don’t have.

  7. Was winning a game on futties Cup last game and 1 win away from getting lemar got disconnected from ea server so lost the game nit first time that’s happend but annoyed as nearly had the player and pack what can be done about this

    1. I have problems with my draft futties goal, I already completed the 12 games and I did not receive the win 10 reward (player Delaney) and win 12 nor the group prize (Gakpo) my user is ccie_matias

  8. I have an issue with the game. It’s been two days that I can’t change anything during the game I can’t change players or the formation.

  9. How is it possible to defend in seasons online play on Nintendo switch? Opponent always steals ball without tackling

    1. I completed 82+100 players but I didn’t get any pack. I’m getting crazy, I gave all my players the most of them rate was 92 or 90

  10. I logged on to fifa and I didn’t get my free Roberto carlos pack. I am wondering if and how I am able to claim it

  11. I just purched a packige with 150 players. While I opened pack and claimed players. Game crashed, now i do not have those players in my club. I checked everything, even quicksell recover. Please let me know what i can do. I bhought packige with fifa points.

  12. Iam playing Fut Champs and it kicks me all the time. its not from the internet or anything, anything is working fine, please reward me back

  13. I just finished the tots or tots moments upgrade and packed a conmebol libertadores Sergio romero so clearly not the card that I was supposed to get, what can I do to fix this

    1. I have gotten about 5-10 packs on fifa 23 but none of them have come up in the store and I’m just wondering if there is any way I can get my packs because I had some pretty good packs and I am a little frustrated that I haven’t gotten them

    1. Vettem egy playstation 5. Kaptam hozzá egy fifa 23 két kódot. Amit egyébként nem nagyon értek hogy miért kettő. Az egyik fifa 23 full game voucher, a másik fifa 23 ultimate team voucher. Amiket gondolom be lehetne váltani, de egyszerűen nem fogadja el se a ps5-n, se telefonon, egyik kódot sem. Mi lehet a gond? Mit lehetne csinálni, hogy jó legyen? Csak mert 11-12 ezer forint értékű játékról van szó.

  14. For the 200k Brazilian Portuguese language many people has received ultimate picks where I only have received loan picks. I am very unhappy with this because I’ve had to wait a month for this. Please fix this now

  15. EA I just done the 85×7 and it said I have completed it I went into the store and it wasn’t there, I checked my club to see if there’s anything different and the only thing was that all the cards I put into the SBC were gone and I didnt get my rewards

    Please get back to me and add the pack on my account or do something to fix this ,thank you

  16. hello fifa mobile/ EA, I want my Facebook account back because my Facebook account was overwritten and deleted I hope you can help me to restore my account

  17. Just wondering with the 92 plus tots/ shapeshifter pick will there be compensation as I was affected by it and got no moments

  18. I have a problem with the new sbc 92+ on FIFA 23. I did the 87-Rated Squad and just after that, a message appears saying “This SBC is expired”. I could not completed the SBC and I lost my players!

    1. Same did the 87 and then sbc had gone, am I getting my players back or the full sbc??? Cheers

  19. Was in the middle of completing the 92+ shapeshifter player pick did the 87 squad then kicked me of the game and the spc is gone I’m not happy lots of players gone and nothing to show for it

  20. I have not received the xp from the ea olay that i bought and i also bought a 15k pack in polski and it didnt say it were loans when do i recieve compensation also?

    1. Please put some real work in to change the game. The AI is terrible. Players feel completely useless against high rated players in FUT (95+). Why is it so easy to do a bicycle kick? That move comes off once in a blue moon in real life. On kick off sometimes players can just run through whilst everyone is stuck in formation. And why the hell is there a 95 rated Harry Maguire striker. Just shows you how clueless this game is.

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